At Harper Halifax Boutique, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, browse our products, place an order, or contact our customer support team.
By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue using our website and services.
Information We Collect
To provide you with the best possible shopping experience, we collect certain types of personal information when you interact with our store.
Information You Provide
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect information including:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment details (processed securely through our payment providers)
- Order history
- Customer service inquiries
- Account login information, if applicable
Information Collected Automatically
When you visit our website, certain information is collected automatically to improve our services and enhance your shopping experience. This may include:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Products viewed
- Time spent on our website
- Referral source
- Cookies and similar tracking technologies
This information helps us understand how visitors use our website and allows us to improve performance, security, and user experience.
Cookies
Like many online stores, Harper Halifax Boutique uses cookies and similar technologies to provide essential website functionality and personalize your experience.
Cookies help us:
- Keep products in your shopping cart
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Provide relevant promotions and advertisements
- Prevent fraudulent activity
You can disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
How We Collect Your Information
We collect personal information through several different methods, including:
- Information you provide directly when placing an order or contacting us.
- Information collected automatically while you browse our website.
- Information provided by trusted third-party partners, including payment processors, shipping providers, analytics services, and Shopify.
- Information obtained through marketing and advertising partners where permitted by applicable law.
We only collect information that is reasonably necessary to operate our business and provide our services.
Why We Collect Your Information
We use your personal information to provide a safe, reliable, and personalized shopping experience.
This includes:
- Processing and fulfilling orders
- Managing your account
- Sending order confirmations and shipping updates
- Responding to customer support requests
- Improving our products and services
- Preventing fraud and maintaining website security
- Sending promotional emails if you have chosen to receive them
- Complying with legal obligations
We never collect more information than necessary for these purposes.
How We Use Your Personal Information
Harper Halifax Boutique uses your personal information to operate our online store, fulfill your orders, and provide you with a smooth and enjoyable shopping experience.
Your information may be used to:
- Process and confirm your orders
- Arrange shipping and delivery
- Process refunds, exchanges, or cancellations
- Respond to customer service requests
- Verify payments and prevent fraudulent transactions
- Improve our website and customer experience
- Personalize product recommendations
- Notify you about important updates regarding your purchases
- Comply with applicable laws and legal obligations
We only use your personal information for legitimate business purposes and in accordance with applicable privacy laws.
Marketing Communications
If you choose to subscribe to our newsletter or marketing emails, we may occasionally send you information about:
- New product launches
- Seasonal collections
- Exclusive promotions
- Special discounts
- Store announcements
- Limited-time offers
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in every email or by contacting us directly at info@harperhalifaxboutique.com.
Even if you unsubscribe from marketing emails, we may still send you important transactional emails related to your orders, returns, or account.
Payment Processing
Harper Halifax Boutique does not store your complete payment information.
All payments are securely processed through trusted third-party payment providers. These providers use industry-standard encryption and security measures to protect your payment details.
Depending on your selected payment method, your payment information may be processed by services such as:
- Shopify Payments
- PayPal
- Apple Pay
- Google Pay
- Major credit and debit card providers
These providers process your payment information according to their own privacy policies.
Sharing Your Information
We understand the importance of your privacy and do not sell your personal information to third parties.
However, we may share certain information with trusted service providers when necessary to operate our business, including:
- Payment processors
- Shipping and fulfillment partners
- Website hosting providers
- Shopify
- Email marketing platforms
- Analytics providers
- Fraud prevention services
- Customer support tools
These companies only receive the information necessary to perform their services and are required to protect your personal information.
Legal Requirements
We may disclose personal information if required to do so by law or when we believe disclosure is necessary to:
- Comply with legal obligations
- Respond to lawful requests from public authorities
- Protect the rights and property of Harper Halifax Boutique
- Investigate suspected fraud or illegal activity
- Enforce our Terms of Service
- Protect the safety of our customers and visitors
Business Transfers
If Harper Halifax Boutique is ever involved in a merger, acquisition, business restructuring, or sale of assets, your personal information may be transferred as part of that transaction.
Should such a transfer occur, your information will continue to be protected under this Privacy Policy unless you are notified otherwise.
Third-Party Services
Our website may contain links to third-party websites, social media platforms, or external services.
Once you leave our website, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party websites before providing personal information.
Harper Halifax Boutique is not responsible for the privacy practices, content, or security of external websites or services.
Email: info@harperhalifaxboutique.com